"We are real people providing a personal service - at any time you can talk to us and know we won't hide behind email. Automation and e-communication have their place, but they're a poor substitute for personal and prompt service."
Jacqui Bartholomeusz - Principal, Harcourts Clayfield
Letting your property
inspect your property listing its features
prepare advertising with photographs
list your property on real estate websites within 48 hours
place a For Lease sign outside your property within 48 hours*
advertise in relevant newspapers and local magazines*
coordinate inspections until your home is leased
check all applications on the relevant tenancy websites*
verify references and rental history
confirm applicants’ employment status
refer suitable applications for your consideration
contact your preferred applicant advising them of the approval to lease
let your property for the amount listed in our management agreement/letting instructions
execute the tenancy agreement
give the new tenant/s possession of your property
collect required funds - rent and bond
lodge the bond in accordance with legislation
provide copies of tenancy documents
be in regular contact with you throughout the letting process.
Collecting your rent
We have a zero tolerance for rental arrears and have a specific policy detailing our requirements – we go through this policy with our tenants prior to signing a tenancy agreement.
Inspecting your property
We will complete a comprehensive interior and exterior property condition report (including photographs) prior to occupancy.
Maintaining and repairing your property
We encourage our tenants to make maintenance requests in writing on our website and we expect our owners will make the recommended repairs to their property in order to:
We have a dedicated team of trade professionals who can complete property repairs in a prompt and professional manner*
Reviewing the rent on your property
We regularly review the rent charged on your property in line with current legislation so you receive the highest amount possible.
*Unless otherwise instructed.